Team Issue Tracker For Outlook SharePoint 🖳

calzach December 13, 2022 core i3 Leave a comment 9 Views

Team Issue Tracker for Outlook & SharePoint is an acceptable instrument in your help workforce to start out or handle troubleshooting tickets. The instrument is optimized for working with tickets from Microsoft Outlook emails or from SharePoint lists and means that you can monitor the evolution of tickets on the fly.
Handle troubleshooting tickets in Outlook
The utility comes as an Outlook add-in and means that you can create a connection to the designated SharePoint profile. You’ll be able to simply import settings, contacts and different sort of information from SharePoint and simply begin a ticket in Outlook.
The extension creates a number of devoted segments within the Outlook command ribbon, each within the House and within the Addin tabs. You’ll be able to shortly entry the shortcuts, however the majority of the features require the SharePoint configuration prematurely. It’s essential import the required helpdesk settings information supply, a process that’s made simple because of the wizard-like operate.
Configure the connection to SharePoint
The information supply represents the Team Issue Tracker record in SharePoint during which the helpdesk logic and settings information are saved. This step can assist you identify the connection to SharePoint and allow the Outlook shortcuts.
You may as well load the SharePoint ticket record or the data base record proper into Outlook, then shortly monitor their standing. You’ll be able to examine the record of points, statuses, technicians by merely accessing the devoted possibility in Outlook. Furthermore, you possibly can create templates or modify the lists based on your preferences.
As soon as linked to the precise SharePoint information supply, you possibly can create new tickets or increase present tickets and course of them. The add-in means that you can seek for sure tickets, in addition to view abstract studies or OLAP statistics.
Dependable add-in instrument for ticket monitoring
Team Issue Tracker for Outlook & SharePoint additionally means that you can save the present Outlook view, in addition to synchronize the modifications you carry out within the e-mail shopper. In different phrases, the add-in means that you can simply function modifications on SharePoint tickets whereas working in Outlook, then synchronize the modifications.

Team Issue Tracker For Outlook SharePoint 5.1.12.285 For Home windows